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The Commitment

Privacy Policy

Last Updated · March 2026
The Discretion Promise

Your journey is your own. We collect only the data required to facilitate your travel and facilitate secure payments. We do not track your behavior, we do not use cookies, and we sell no information to third parties. Period.

1 · Information We Collect

When you make a booking, we collect your name, email address, and phone number. We also collect pickup and drop-off addresses and trip details necessary to fulfill your reservation.

Note: Payment information is processed directly by Square and is never stored on our servers.

2 · How We Use Your Information

We use your data exclusively for operational success:

  • To confirm and fulfill your booking.
  • To send trip confirmations and receipts via email.
  • To contact you regarding your specific reservation.
  • To send dispatch notifications for on-demand and priority bookings.

3 · Data Sharing

We do not sell your personal information. We share data only with service providers required to operate the platform: Square (payments), Resend (email), and Twilio (SMS).

4 · Data Retention

Booking records are retained for 3 years for accounting and dispute purposes. You may request the deletion of your personal data at any time by contacting us.

5 · Cookies & Tracking

This site uses no tracking cookies or third-party analytics. We do not use advertising networks or behavioral tracking. Your digital footprint on RideHMR is as private as your conversation in our cabins.

6 · Contact

For privacy requests or questions: [email protected]